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To better serve our clients we have developed three different methods by which we can make our services available to you. These three unique options are described below. To learn more about the variety of services we offer click here.

Drop off Service:

In most cases the best solution for great service is to bring in your PC. From our new tech center we can run a wide array of diagnostics on your computer to better understand exactly what is going on with your machine and then decide which course of action is going to get things running the way they should – quickly and affordably. If you are looking for great service and unparalleled value our tech center is perfect for you. For your convenience you can now fill out all the required paperwork to drop of your computer online. Just fill out the following forms and bring them with you when you drop off your computer. We accept drop offs anytime between 8:30 am and 6:00 pm Monday-Friday, no appointment necessary. If you need to drop off your computer after hours, we have 24 hour drop boxes at your disposal! Just call to schedule a box.

 

Onsite Service:

We offer onsite service to both residential and business clients. We can setup your computer, trouble shoot various issues, and provide one on one tutoring. If you would like to request an appointment with one of our technicians please fill out the following request form and we will get in touch with you right away to set a date and time.

* Field is required

*
New Client   Existing Client

*Name:
Business:
*Address:
*Primary phone number
Secondary phone number
*Brief description of problem
*Emergency:   Yes   No
(additional charges may apply for emergency support requests, we will discuss this with you when we call)

Remote Service:

In order to provide you with quicker service at more affordable rates we have created a remote service tool. This tool will allow us to connect remotely to your PC so that we can see your screen and control your mouse and keyboard all while you watch. Whether you need a quick lesson or want us to look at an error message you are getting this revolutionary technology is perfect. Please note that in order for this service to work you will need to be able to get onto the internet from the computer you want us to look at via a high speed connection like Cable or DSL.

* Field is required

*
New Client   Existing Client

*Name:
Business:
*Address:
*Primary phone number
Secondary phone number
*Brief description of problem
*Emergency:   Yes   No
(additional charges may apply for emergency support requests, we will discuss this with you when we call)

Business Partnership Program:

If you are a business owner than you know the importance of technology you can rely on. We offer everything from monthly remote check-ups at extremely reasonable rates to a complete part-time IT presence package which includes 80 hours a month of our services provided through a variety of different members of our team. If you have not considered an IT partner before or are ready to revisit the idea, now is the time to look into the different services we can offer businesses just like yours to ensure that all of your IT needs are being met 100% of the time. If you would like to have a free evaluation done of your business so that we can provide you with a customized quote please fill out the following request form.

* Field is required

*Name:
*Business:
*Address:
*Primary phone number
Secondary phone number

 
   

Request Service

If you would like to Request Service online with Valley ComputerWorks, please click here to complete our convenient online form.
   
   
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